Telebanc telephone service is available to you 24 hours a day, 7 days a week. Simply call 1-800-317-5990 and you'll have account access at your fingertips.
- Check your balance
- Account activity information (deposits, checks paid and ACH transactions)
- Transfer funds
- Check loan activity and make payments
With Telebanc you are able to get information on multiple accounts.
At any time during the call press "0" to reach a customer service representative.
For Account Information:
- Press "1"
- Enter your account number.
(Checking, Savings, Certificate of Deposit or Loan Number)
- Select Account Type.
Enter your Personal Identification Number (PIN) followed by "#".
- Checking -- press "1"
- Savings -- press "2"
- Certificate -- press "3"
- Loan -- press "4"
Follow instructions to receive specific account information.
- Your initial PIN is set to the last 4 digits of your social security or tax ID number.
- If you get the message that your password has expired, you will be prompted to change it.
- Your password will expire every 3 months.
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